Locked out from my site after enabling the maintenance mode

  • Unknown's avatar
    aquaristbd · Member ·

    I turned on maintenance mode few days ago, today when i try to login to my WP Dashboard, it shows me the maintenance page which i set up. There is no .maintenance file in public_php that i can delete. i really need your help. This is my WP site ( aquaristbd.com )

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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