locked out! HELP

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  anneliese888 · Member · Oct 3, 2011 at 6:22 am

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  I need your help.I changed emil, fine, got that sent through to my computer, but computer forgot password, so im locked out of wordpress! I’ve tried contacting them, but they are not in existence.

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  supportbot · Member · Oct 3, 2011 at 6:22 am

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  You did not specify a blog address or reason for posting when you created this topic.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  anneliese888 · Member · Oct 3, 2011 at 6:25 am

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  http://yoyogaga.wordpress.com/
  this was my blog,
  http://lolaorlando.wordpress.com/
  and that
  http://expresstruth.wordpress.com/
  and that…plus a few others.
  I’m very worried

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  raincoaster · Member · Oct 3, 2011 at 6:38 am

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  You need to remember your own password; don’t rely on the computer. In the meantime, contact Support At WordPress Dot Com.

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  anneliese888 · Member · Oct 3, 2011 at 6:15 pm

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  Thank you raincoaster. I have contacted them many times to no avail and yes it would seem the best thing to do in the future is not make the same mistake twice.

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  timethief · Member · Oct 3, 2011 at 6:26 pm

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  @anneliese888
  Have you seen this support documentation entry? Visit the Lost Password page. Type your WordPress.com username or e-mail into the text box and click the Get New Password button. A page will load with a message to Check your e-mail for the confirmation link. Be sure to check your email spam filter. When the email is received click the link in it and create a new password.

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  xurizaemon · Member · Oct 3, 2011 at 9:24 pm

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  Do you still have access to the email account associated with your blogs?

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  anneliese888 · Member · Oct 4, 2011 at 6:59 pm

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  i do NOT have access to that email address, thats the problem… sad face

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  xurizaemon · Member · Oct 4, 2011 at 7:24 pm

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  Bad news. WordPress.com says your blogs belong to the email address:

  Change Your Email Address

  Don’t depend on support@wordpress.com to resolve this for you quickly. They will have no way of establishing if you are an impostor or the real Anna. (We both know that, but their job is to protect their users.)

  Your best bet is to recover the email address. Thats the easiest, fastest way to get it all back together.

  So, next question for you to answer:

  What is the domain (eg gmail.com, ihug.co.nz) of the email address which these blogs belong to?

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  anneliese888 · Member · Oct 5, 2011 at 7:48 am

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  hi buddy x, you sure are being great with the help… does sound bad though. ihug is the domain. Im sure I can autheticate myself somehow. argh! i dont think i can get annaku*****@ihug back again?

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  anneliese888 · Member · Oct 5, 2011 at 7:49 am

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  p.s thanks

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  anneliese888 · Member · Oct 5, 2011 at 7:55 am

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  p.p.s I did request a change of email address, so in my inbox there is a ‘thankyou for changing your email’ email in my account, so it has been changed, just not yet activated.

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  xurizaemon · Member · Oct 5, 2011 at 10:06 am

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  1. You have the change of email req from WordPress? Does it say this?

  You recently requested to have the email address on your account changed.
  If this is correct, please click on the following link to change it:

  If so, what happens when you click on the link in the email?

  2. If you haven’t changed your email yet, you should be able to get annaku*****@ihug.co.nz back somehow.

  You might need to re-open an account with them to do so … I’ve posted in Vodafone’s forum here asking what options there are:

  http://forum.vodafone.co.nz/topic/8863-resurrect-recently-closed-email-address/

  I’ve had quite good dealings with the Vodafone NZ team on Twitter – ask them direct @vodafoneNZ and they should sort you out.

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  anneliese888 · Member · Oct 5, 2011 at 6:31 pm

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  hi again, yes to number 1. And I couldn’t activate it because i wasn’t logged in, although i did actually try activating it several times when i was logged in and it just couldn’t do it.
  I think that part was a glitch. so yeah. I will follow through to the darth voda and see what they say. cheer yo. x

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  anneliese888 · Member · Oct 5, 2011 at 6:49 pm

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  vodafone acc activated! for free! holy smoke! ok, will keep you updated.

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  xurizaemon · Member · Oct 5, 2011 at 11:33 pm

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  Yay for vodafone! I knew we could unlock this … please do keep us posted :)

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  lolaorlando · Member · Oct 7, 2011 at 9:16 am

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  AND! i got back in. thank the lord! and xuriaemon who ever you might be!!!!

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  anneliese888 · Member · Nov 2, 2011 at 10:50 pm

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  FARK nut! ok, so guess whats happened now? I created an account to use this faciltiy and this time when i went to reclaim my password (ok i forgot it again!!) it sent it back to this temporary account, so though I have correct email address activated I can only access one account. does that make sense? im going snooping, starting by killing this account… gosh!

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  anneliese888 · Member · Nov 2, 2011 at 10:54 pm

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  deleting an account… harder than you think. impossible!

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  xurizaemon · Member · Nov 2, 2011 at 11:04 pm

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  Sounds like you want to reset the password for lolaorlando and not anneliese888. You will need to make sure you’re logged out from your anneliese888 account, and that you request a password reset for the email associated with your lolaorlando account (not your anneliese888 account).