locked out lost password

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  amalynns481376e21f · Member · Sep 7, 2022 at 1:35 pm

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  I can’t get into my site!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Sep 7, 2022 at 9:21 pm

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  Hi, I don’t see any WordPress.com sites under your account here.

  Would you please share the URL of the site you’re referring to?

  Once we know that, we should be able to help or at least direct you to the folks who can.

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  amalynns481376e21f · Member · Sep 9, 2022 at 7:48 pm

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  Thanks for your response. I’m so frustrated.

  http://scentrailbarkcommunitypark.org/

  the username is FSBCPPresident
  it says it sent an email but i am not receiving it at any of my emails that i generally use.

  thank you

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  amalynns481376e21f · Member · Sep 9, 2022 at 7:51 pm

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  The emails i typically use are;
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)

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  staff-ozmodiar · Staff · Sep 9, 2022 at 9:07 pm

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  Hi,

  I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.

  Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?

  WordPress.com vs. WordPress.org

  You may have used WordPress.com to access your site in the past, many people do. But if you are having trouble with it, you will need to talk to your domain registrar and/or host’s support team. We here at WordPress.com have no access to sites that are not hosted on our servers.

  Take a look and let us know if anything is unclear or you have any further questions.