Locked out of account

  • Unknown's avatar

    I am very frustrated about wordpress right now. I have two blogs under two email accounts and I cannot access one of them and I cannot contact anyone about it either. I have tried reseting my password, I have tried adding it on to my other blog, I have tried doing the account reset forum or whatever it is called. The site keeps telling me that I do not have an account under that name where I was just logged in this morning. Someone please help because I have tried to figure this out for the past few hours and I am getting nowhere.

  • Have you tried filling account recovery form: https://wordpress.com/wp-login.php?action=recovery

    You can check few other options at https://en.support.wordpress.com/account-recovery/

    Give these a try. If this doesn’t help, you can tag this post for staff’s attention by adding modlook tag on the right side of this page.

    Good luck.

  • Unknown's avatar

    Thank you for your help! Unfortunately I did both of those already and it is telling me that my account doesn’t exist when I was able to log into it just minutes before I had the issue. It’s weird because I can still access the url but my account isn’t working to log in.

  • Hi there,

    To have any chance to help you with this I will need to know the username and URL of the account you’re trying to access. We can’t check on an account if we don’t know what it is.

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