Locked out of account
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I recently had to create a new WordPress website because I’ve been locked out of my old one (abbiereadsbooks.wordpress.com). I hadn’t used it in about a year, and when I went back, I’d forgotten the password and made too many attempts, succeeding in locking the account.
To make matters worse, I don’t have any of WordPress’s “Proof of Ownership” things. I no longer have the phone number on the account. I deleted my activation email long ago. I never printed out my backup codes. I never purchased anything through WordPress for that site. I DID have it linked to a Google domain for about a year, but obviously that wasn’t purchased through WordPress.
Are there any alternative methods to prove that I own the account? It’s driving me crazy that it’s letting me reset my password but I still can’t log in because it’s sending a text to my old phone number that I need to verify my login.
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Hi abbieford12,
I’ve been locked out of my old one (abbiereadsbooks.wordpress.com).
Without access to the account email address or any proof of ownership, we won’t be able to help you access the site.
I can send an email to the address we have on file for the owner of abbiereadsbooks.wordpress.com. If you still have access to that email address, just let me know and I can do that for you.
Thanks!
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Hi abbieford12,
I’ve sent the email — we can work through the next steps there. Please also check your spam folder in case it goes there.
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I have a similar issue, but I have no access to the old email account, which was a college email account that has been deleted. How do I get into my old blog site to delete it?
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Hi nikolai681270917,
Please start a new thread for your question and tag it with modlook so staff can take a look.
Thanks!
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