locked out of account

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  tammylwelin · Member · Nov 28, 2018 at 7:43 pm

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  When I created my wordpress account – user name Twelin — I had a different email address. I cannot remember my password and I do not have that email address anymore. What can I do?

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  gemmacevans · Member · Nov 29, 2018 at 1:02 pm

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  Hi tammylwelin,

  If you have forgotten your password and the old email address is no longer working, filling out the Account Recovery form will be the next step:

  Recover Your Account

  We can only accept the proof of ownership listed there. Please be aware that without it, we won’t be able to help you recover the account for security reasons.

  I’ll be here if you have any questions.