Locked out of account

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  smokeshop620 · Member · Jul 30, 2020 at 6:13 pm

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  Hello! I was trying to log into my WordPress account/website with what I could have sworn was the correct password. Well, after a few tries (and finally getting the email to reset my password), I reset my password and tried signing in with the exact password that I had just created, but it locked me out! I just need help figuring out what to do next as this website is for my business.

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  supernovia · Staff · Jul 30, 2020 at 10:50 pm

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  Hey there, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/