Locked out of admin

  • Unknown's avatar
    hookandclawe0ef55993e · Member ·

    I’m new, tried to get https by adding the ‘s’ after http in both fields. Hostgator said I have one with the package I bought. As soon as I did that I cant cant back in- tried both http and https admin web addresses- says page doesnt exit

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    taratabrizi · Member ·

    Hi there,

    It looks like your site is not hosted at WordPress.com but is instead a self-hosted, WordPress.org site.

    The best place to look for help with a self-hosted site would be the WordPress.org forums since those in this forum do not have access to your site. You can find the WordPress.org forums here:

    https://wordpress.org/support/forums/

    Another thing you can do is reach out to your host for help. That may actually be best for the issue you mention here. You can reach HostGator support here:

    https://support.hostgator.com/

    If you’d like to know more about the differences between WordPress.com and WordPress.org, you can check out the following document:

    WordPress.com vs. WordPress.org

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