Locked out of admin account. Not receiving reset email
-
I changed the password of my WordPress site. I copied and pasted the password and I took a photo of it before I logged out, but the password generated for me will not let me log in, and neither will my previous password.
When I press the ‘lost my password’ link it accepts my username and my email address but it won’t send me a reset password link. I’ve checked every folder on my email and it’s not there.
Please help! I’m worried I’ve lost my whole website.
I can log in to WordPress.com , but not my admin account.
This is the website
http://www.daviddeanphotographic.co.uk
The blog I need help with is: (visible only to logged in users)
-
-
Hello there,
This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/
For help gaining access to this site, I’d recommend reaching out to the hosting provider for help.
I hope this helps.
- The topic ‘Locked out of admin account. Not receiving reset email’ is closed to new replies.