locked out of admin site
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Hi,
We do not have phone support. Please provide the URL for your site and we can get you to the best person to help you.
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Hi,
Yes, thank you that is what I needed. I looked up your site and it is a WordPress.org site. This is the support forum for WordPress.com.
We don’t provide support for WordPress.org in this forum.
WordPress.org support has their own support see link belowTo learn more about the differences between WordPress.com and WordPress.org please see information below
Hope this helps get you to correct place for support!
Best of luck.
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Hi @lynnlemadvisorygpcom, @tehila440 is correct. Because you’re using free software rather than our service, you’ll need to use the community forums at https://wordpress.org/support instead.
That said, if you can access your host (who you are paying, so you should have support there) these instructions from WordPress.org can help you regain access to your account:
http://codex.wordpress.org/Resetting_Your_PasswordOnce this is resolved, if you’d like to move your site to our services, let us know and we’ll help you get started.
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