locked out of admin site

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  lynnlemadvisorygpcom · Member · Oct 24, 2017 at 11:55 pm

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  make revisions and I want to speak to a human being

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  tehila440 · Member · Oct 24, 2017 at 11:57 pm

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  Hi,

  We do not have phone support. Please provide the URL for your site and we can get you to the best person to help you.

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  lynnlemadvisorygpcom · Member · Oct 24, 2017 at 11:58 pm

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  growthstagetech.co

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  lynnlemadvisorygpcom · Member · Oct 25, 2017 at 12:00 am

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  Is this what you need?

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  tehila440 · Member · Oct 25, 2017 at 12:22 am

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  Hi,

  Yes, thank you that is what I needed. I looked up your site and it is a WordPress.org site. This is the support forum for WordPress.com.

  We don’t provide support for WordPress.org in this forum.
  WordPress.org support has their own support see link below

  http://wordpress.org/support

  To learn more about the differences between WordPress.com and WordPress.org please see information below

  WordPress.com vs. WordPress.org

  Hope this helps get you to correct place for support!

  Best of luck.

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  supernovia · Staff · Oct 25, 2017 at 12:29 am

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  Hi @lynnlemadvisorygpcom, @tehila440 is correct. Because you’re using free software rather than our service, you’ll need to use the community forums at https://wordpress.org/support instead.

  That said, if you can access your host (who you are paying, so you should have support there) these instructions from WordPress.org can help you regain access to your account:
  http://codex.wordpress.org/Resetting_Your_Password

  Once this is resolved, if you’d like to move your site to our services, let us know and we’ll help you get started.