locked out of dashboard

• 

  griefed · Member · Jan 11, 2017 at 10:05 pm

  • Copy link
  • Add topic to favorites

  When try to log into sjohnsonconsulting.com I receive:
  ‘Your IP (192.88.134.6) has been flagged for potential security violations.’
  Jetpack suggests:’If you are blocked from entering your site, you can enter the IP or IPv6 address(es) via WordPress.com by visiting My Sites → Settings → Security → Whitelist.’

  There is no Security option I can find in my sites>Settings.

  Scott

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Jan 12, 2017 at 12:27 pm

  • Copy link

  Hi Scott,

  You need to add your IP address to the IP Address Whitelist on this page:

  https://wordpress.com/settings/security/www.sjohnsonconsulting.com

  If you are asked to select a site, choose http://www.sjohnsonconsulting.com from the list.

  If you have any problems with that link, you can go to My Sites→ [select your site] → Settings → Security.

  Let me know how you get on!