Locked out of dashboard

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  speysidewildlife · Member · Apr 16, 2018 at 4:11 pm

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  A few weeks ago I accidently added a security certificate to the wrong wordpress site. Since then I have been unable to get into the dashboard and the site (we have since diverted the site address to another site) and I really need to get back in. Any ideas?

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  vishalmukadam · Member · Apr 16, 2018 at 4:56 pm

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  Hi there,

  It must be WordPress.org self-hosted site.

  Can you please help us with your Website URL or websites address?

  This forum is dedicated to WordPress.com sites, learn the difference between WordPress.com Vs WordPress.org :
  https://en.support.wordpress.com/com-vs-org/

  Support forum for WordPress.org can be found here:
  https://wordpress.org/support/

  Please share us the exact website address so we can check whether it’s WordPress.com or WordPress.org site.

  Thanks!