Locked out of dashboard

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  tellingtalesblog070218 · Member · Jan 3, 2019 at 9:36 pm

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  How can I get back into my dashboard?

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  blackanese22 · Member · Jan 3, 2019 at 9:37 pm

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  Hi there,

  Are you receiving a specific error when you are trying to log back into your dashboard?

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  tellingtalesblog070218 · Member · Jan 3, 2019 at 9:38 pm

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  No it tells me that I have no entries

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  tellingtalesblog070218 · Member · Jan 3, 2019 at 9:39 pm

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  You don’t have any WordPress sites yet.
  Would you like to start one?

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  blackanese22 · Member · Jan 3, 2019 at 9:58 pm

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  Hey, I am actually in the process of setting up a website with WP.

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  staff-doublebassd · Staff · Jan 3, 2019 at 10:19 pm

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  Hi there,

  It looks like you may have two different WordPress.com accounts and you are logged into the one that does not have a site under it, tellingtalesblog070218. Do you remember your other username and also, what is the URL of the site that is under your account?

  Thanks!

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  tellingtalesblog070218 · Member · Jan 3, 2019 at 10:46 pm

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  That sounds possible. Maybe it is just Tellingtales.blog – no number after. what do you suggest that I do next? Many many thanks

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  torres126 · Member · Jan 3, 2019 at 10:50 pm

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  Hi there,

  If you’re trying to log into https://tellingtales.blog, please could you sign out of this account and log into the account with the username sylviatales and see if that helps you regain access.

  If you’ve forgotten the details, please follow the Account Recovery process: https://en.support.wordpress.com/account-recovery/

  Let us know if you run into any issues with that. :)

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  staff-doublebassd · Staff · Jan 4, 2019 at 12:43 am

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  To confirm, tellingtalesblog is a WordPress.com username that I was able to find in our system. So, if you do not remember the login credentials for that account, please fill out the account recovery form that @torres126 mentioned and the Account Recovery team would be happy to assist you.

  Thanks!