Locked out of “inherited” site
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Hi, I have “inherited” a community site which had not been updated for many years. I have done various basic updates successfully, but the site wanted a PHP update. I started to attempt this although I subsequently gather that it is a free site and may not be eligible for a PHP update? The critical error screen now appears when I click anything after logging in to my account so unable to access dashboard, plugins, or anything. I have no FTP access as previous owner is not contactable, and it was many years ago anyway. How can I regain access to the site? Do I need a PHP update? Please could you copy any replies to (email visible only to moderators and staff). Many thanks for your help.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Good morning. I hope you’re doing great.
Did you refer to bigginhillresidentsassociation.co.uk as the website where you’re experiencing the issue? If so, it looks like you’re using self-hosted WordPress, not WordPress.com.
Therefore, it’s recommended to open a support ticket at the following URL for WordPress.org support.
https://wordpress.org/support/forums/
To understand the difference between WordPress.com and WordPress.org, please check the article below.
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoHave a good day!
Thanks
Faisal -
Hi, thank you for that. I will do as you suggest. I am a novice at WordPress being an “old school” HTML man!
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