Locked out of my account
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Hi! I no longer have access to the email address associated with my WordPress site (old college email) and I’ve gotten locked out of my account after changing my password. Is there a way to get back in?
The blog I need help with is: (visible only to logged in users)
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Hi!
Looks like you are using the self-hosted version of WordPress rather than WordPress.com. This forum helps the sites hosted on WordPress.com only.
You can contact your hosting provider or ask your question in the WordPress.org forum: https://wordpress.org/support/forums/
Here you will find more info regarding the difference between .com and .org https://en.support.wordpress.com/com-vs-org/
Hope this helps.
Cheers. -
Hi there,
What is the address of the site you’re trying to access? If it’s a site that belongs to another WordPress.com account, please see our account recovery steps here:
It’s safe to assume the OP is not speaking of the site indicated in their post, as they are clearly logged into the account they’re using to post here. Please read the question, and don’t just reply based on the site indicated in someone’s post, which most of the time is simply the site selected as the primary site in the account they’re currently logged into and not the actual site they’re asking about.
- The topic ‘Locked out of my account’ is closed to new replies.
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