Locked out of my account

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  wrestlepeep · Member · Mar 30, 2020 at 10:48 am

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  Hi, I’m trying to get back into my WordPress site forthewrestling.com and every time I go to the wp-admin page it is telling me that my password is wrong? I’ve reset it and it still doesn’t work

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  kokkieh · Staff · Mar 31, 2020 at 8:12 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.