Locked out of my account

• 

  fushiagurl33 · Member · Aug 16, 2020 at 6:09 am

  • Copy link
  • Add topic to favorites

  Rest the password please

• 

  ryrhino00 · Member · Aug 16, 2020 at 6:13 am

  • Copy link

  Hi,

  Please read the following to reset your password.

  https://wordpress.com/support/passwords/

• 

  justjennifer · Member · Aug 17, 2020 at 5:43 am

  • Copy link

  Hi there @fushiagurl33 These forums you’ve posted to assist users of free websites hosted on the WordPress.com platform. https://wordpress.com/support/com-vs-org/

  Since you haven’t indicated on what site you’re trying to reset the password, in case you need help resetting the password on a site using the WordPress open source software, please contact your web hosting provider or see the information at https://wordpress.org/support/article/resetting-your-password/

  In general for assistance on WP sites> https://wordpress.org/support/

  Best wishes

  Hi @ryrhino00 Thanks for helping here. In the spirit of trying to assist you up your volunteer efforts, please ask the user if they haven’t mentioned their website address so you can make sure the support you provide is relevant for them. Many times people end up posting here, but really need help with their site using the WP software. Cheers.