Locked out of my account

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  francescaholland · Member · Mar 29, 2021 at 9:19 am

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  Hi, I’m locked out of my account I created for my university which is linked to the email address: (email visible only to moderators and staff).

  Please can you help me get back in?

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  austinsangs · Member · Mar 29, 2021 at 11:15 am

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  Hi @francescaholland,

  What is the URL to the site in question?
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  If the site is hosted here on WordPress.com this may help:

  Recover Your Account

  For WordPress.org, try this:
  https://wordpress.org/support/article/resetting-your-password/