Locked out of my account

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  lewisjulie299 · Member · Aug 20, 2022 at 2:27 am

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  Locked out of my account and cannot get help, cant find account i created with jetpack. Used yo get hrlp throgh ho daddy. Changed phones

  Correct account: Unknown

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  staff-totoro · Staff · Aug 21, 2022 at 10:50 pm

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  Hi there,

  I do not see any sites under your @lewisjulie299 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.