Locked out of my account – Authentification

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  breimannswelt · Member · Jan 29, 2020 at 1:05 am

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  A warm hello
  A year ago I decided to use two ways of authentication via SMS. Now, however, my phone number has changed and I can no longer access my account on the tablet.

  I also tried the backup codes but they don’t work if I use them as described in the instructions. Unfortunately, I just don’t know what to do anymore and am easily in despair. I am still logged on to the app and everything. Just not on the tablet anymore.

  Hope you can help me somehow. And sorry for my English.

  Thank you in advance and best regards Matthias

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Jan 29, 2020 at 10:09 am

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  Hi Matthias,

  I’ve just sent you an email regarding that, let’s stay in touch there if you need more help.

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  breimannswelt · Member · Jan 29, 2020 at 4:20 pm

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  Hello!

  Thank you so much for the fast answer, mail and help. I will follow the instructions in the mail.

  Best Wishes