locked out of my own site

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  barbmeyers · Member · Aug 8, 2021 at 1:18 pm

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  I tried inputting my password 3 times (the first time I’m sure I put it in correctly) but maybe I didn’t and the other 2 times I put in something different because I wasn’t sure of the correct pw. Now I’m locked out. Help! I put in my email address to get an email to unlock it but nothing has come through yet and the Wordfence alert says I’m locked out for 2 months. Help!

  Site: https://barbarameyers.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  staff-mckluskey · Staff · Aug 9, 2021 at 11:32 am

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  Hi there!

  Where exactly were you putting that password? Was it at https://barbarameyers.com/wp-admin?

  If so, please read the Codex article “Resetting Your Password”:
  https://wordpress.org/support/article/resetting-your-password/.

  Here, on these forums, we can only help with sites hosted on our servers, while it seems that yours is hosted on Siteground.

  You can find more details about WordPress.com and WordPress.org on this support page:

  https://wordpress.com/support/com-vs-org/.

  I hope that helps :)