• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / locked out of my site

locked out of my site

  • Unknown's avatar
    clihan · Member · Jan 27, 2018 at 11:37 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hello, I hope someone can help. I had a wordpress site, lihanstudio.com, and let my host (Go Daddy) expire for 2 months. I have paid to have my domain name again, intending to redo my wordpress site. My email I used (and still use) for my username no longer is accessible through wordpress. I have tried multiple times to log in, but wordpress keeps saying “user does not exist”. I need to start over, fine, but I want to still use this same email. How can I do this? Please help me. Thank you very much.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member · Jan 28, 2018 at 7:26 am
    • Copy link Copy link

    Hello there, lihanstudio.com looks to be hosted at GoDaddy so you’ll want to contact them directly for assistance in accessing your site if you cannot log in at lihanstudio.com/wp-admin/ with your credentials. https://godaddy.com/help/ If you need to reset your WP password, you can find more information about that here: https://codex.wordpress.org/Resetting_Your_Password

    Just to clarify, these support forums assist users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, Go Daddy etc.). If you need help with a site using the open source WP (org) project you can find it at https://wordpress.org/support

    For more information on the differences: https://en.support.wordpress.com/com-vs-org/

    Best wishes.

  • The topic ‘locked out of my site’ is closed to new replies.

Tags

  • email
  • login
  • not a wp.com site
  • user
  • username

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 8 years
  • Latest reply from clihan

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions