Locked out of my site

  • Unknown's avatar
    merylnat · Member ·

    I changed my password, and then tried to logon once and got a message saying I am locked out for 167 hours! I need to do some maintenance. my site is http://www.merylnatchez.com Can you verify it’s me and unlock please?

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for whatever security plugin you’re using directly for help with this. Or if you’re not using any security plugins, this is likely a security feature at your hosting provider themselves, in which case, contact them instead.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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