Locked out of my site please help

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  unwrappingpanic · Member · May 13, 2012 at 4:43 am

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  i had an “odesk” freelancer working on my site BIG MISTAKE- she locked me out of my wordpress admin site
  can a wordpress support person please help me. email me at [redacted]

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · May 13, 2012 at 4:50 am

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  What is the URL of the blog in question, starting with http.

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  jackiedana · Member · May 13, 2012 at 4:58 am

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  Hi there,

  If you’re taking about http://unwrappingpanic.wordpress.com, it doesn’t appear that anything has changed.

  You should be able to go to the following site and by using either your username or email address, get a new password to log into your blog:

  Change or Reset Your Password

  If you are referencing a different site, please let us know the link.

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  unwrappingpanic · Member · May 13, 2012 at 5:00 am

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  Jackiedana it’s not about my password i already tried that i want to email to you a screen capture of what happens and my login so you can see. and the site showing on http://www.unwrappingpanic.com is NOT the site that is supossed to be there- i beg of you please let me email you.

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  raincoaster · Member · May 13, 2012 at 5:06 am

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  http://www.unwrappingpanic.com/ is a WordPress.ORG blog, for which you need to get support at WordPress.ORG instead of here. Also, contact your web host; they may have backups for you.

  There’s nothing wrong with http://unwrappingpanic.wordpress.com/ which IS a WordPress.com blog.

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  unwrappingpanic · Member · May 13, 2012 at 5:10 am

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  raincoaster- r u a wordpress employee?

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  jackiedana · Member · May 13, 2012 at 5:32 am

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  @unwrappingpanic:

  raincoaster is one of our regular volunteers and is here to try to help you, and everything she wrote was accurate.

  The site you’re having difficulties with is a WordPress.org site, meaning it is not hosted on WordPress.com. Because of that, unfortunately there’s nothing more we can do to assist you here.

  You may be able to get some assistance at http://wordpress.org/support/ .

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  unwrappingpanic · Member · May 13, 2012 at 5:35 am

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  well- you are both then incredibly not helpful. thank you for nothing. because neither of you is listening.

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  jackiedana · Member · May 13, 2012 at 7:02 am

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  @unwrappingpanic, we can see what happens when we go to your site. The problem is, we can only provide support for blogs hosted on WordPress.com.

  Although I’d like to help, I have no access to your self-hosted site and cannot troubleshoot the problem for you.