Locked out of my website

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  colleenlynn99191017 · Member · Aug 26, 2020 at 8:51 pm

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  Hi, I’m locked out of my website. I can reach it but when I click on My site it says I do not have a website

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  fstat · Staff · Aug 27, 2020 at 12:09 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

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  colleenlynn99191017 · Member · Aug 27, 2020 at 1:01 pm

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  Hi, thanks for responding. I have a Premium plan that expires in Feb 2021. My website is corneliafick.com

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  staff-doublebassd · Staff · Aug 28, 2020 at 1:23 am

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  Hi there,

  You are currently logged into a different account than the one that is connected to corneliafick.com. The site is connected to a different username account than colleenlynn99191017. Do you remember having another WordPress.com account that you can log into?

  If not, please fill out our account recovery form so that we can assist you in recovering your account:

  Recover Your Account

  Thanks,