Locked Out of my Website

• 

  thewasif · Member · Aug 19, 2018 at 3:56 am

  • Copy link
  • Add topic to favorites

  My password stopped working and I cannot log in to my website.
  I clicked on the link “Lost Your Password?” and an email arrives in my email spam folder (Google doesn’t let me get it to my Inbox), but the link is useless.

  So I cannot get into my account and I cannot reset my password.

  And the only “support” I can get from WordPress is in a forum.
  I imagine you understand my frustration.

  Could someone please help me log into my account?

  E-mail (email visible only to moderators and staff) with support. Thank you.

  –

• 

  justjennifer · Member · Aug 19, 2018 at 5:08 am

  • Copy link

  Hi there, I’ve replied to you at https://en.forums.wordpress.com/topic/compromised-sites/ Please refrain from opening more than one thread on the same topic as it makes it more difficult to track progress.

  Closing this thread as a duplicate.