Locked out of my website

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  mkb123 · Member · Sep 30, 2018 at 6:55 pm

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  http://www.mummyknowsbest.co.uk

  I’m locked out and can’t get in

  I think it must be due to a plug in (contact page?)

  How do I get access again?

  I need to lose the header thingy that currently comes on if I go to the first page

  The blog I need help with is: (visible only to logged in users)

• 

  slodaniel · Member · Sep 30, 2018 at 7:22 pm

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  Hi there,

  You’ve asked this question in the WordPress.com forums which is for support for sites running on the WP.com platform.

  Your site, http://www.mummyknowsbest.co.uk, is a self-hosted WordPress site on Ai Networks running the SoSimple theme. You may be able to get help with this issue at the SoSimple forum on WordPress.org: https://wordpress.org/support/theme/sosimple

  It’s possible that disabling plugins one at a time may help to see if it is indeed a plugin that is causing the issue.

  For more information on the difference between WordPress.com and WordPress.org, please see this page: https://en.support.wordpress.com/com-vs-org/

  Hope this helps!