Locked out of my WordPress site
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Are you using the password reset link?
One thing that’s easy to overlook is the Spam folder. Can you check that folder in case the email arrived there? That shouldn’t happen, but you never know.
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Looking at a “Whois” shows the Kingsmenseeds site being hosted at Wix. Can you log in there directly? I doubt resetting a password here at WordPress.com will help.
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@themagicrobot Although the nameservers are pointing to Wix, there are couple of custom A records, pointing to WordPress.com, which override the nameserver settings But you’re right, there could be some confusion between WordPress.com/Wix accounts.
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I’m having a similar issue with my website. Can you take a look at the forum post I made? https://wordpress.com/forums/topic/website-is-suddenly-unavailable-and-cant-access-wordpress-account/
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@chrisarnold65a966d1067 We were able to get in touch over email so that we can go over account specifics and protect your privacy. I’m going to close this thread, but please feel free to reach out any time if we can help with anything else.
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@orders5a4295917c Thank you for reaching out and sharing your link! I will respond in the original threat.
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