locked out of my wordpress.com admin site.

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  adsunsri · Member · Oct 5, 2015 at 5:34 am

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  Hello
  I am writing this post for my friend Somali Chakrabarti who has a wordpress,com address but finds herself locked out of her wordpress.com admin site. She is unable to get support as she is not able to login and use the support forum.
  Could you please direct me so that I could help her?
  Thanks
  Sunita
  http://www.adsunsri.wordpress.com

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  heliodore · Member · Oct 5, 2015 at 6:38 am

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  Hi adsunsri,

  If your friend doesn’t have access to her account or forgot the password, she can request a new password over here.

  Please follow the instructions carefully. She’ll receive two separate emails during the reset process, so make sure she reads them both. If she doesn’t receive the emails right away, she has to check her spam folders as well. The confirmation emails can get caught in them sometimes :)

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  adsunsri · Member · Oct 5, 2015 at 8:22 am

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  Thanks Heliodore..will convey this reply ask her to follow the instructions. Thanks a ton for the prompt response.