Locked out of site

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  xplorewater · Member · Sep 23, 2020 at 2:41 am

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  Hi, I’ve just moved my locally hosted website to a live go daddy server, however it’s changed my login details. When I press lost password no email it sent for me to rest the password

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  kokkieh · Staff · Sep 23, 2020 at 7:58 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please ask the WordPress.org community for advice at https://wordpress.org/support/forums, or contact your hosting provider instead.