Locked out of site

• 

  fnwallacec1afa3615b · Member · May 2, 2024 at 6:37 pm

  • Copy link
  • Add topic to favorites

  I have run a wordpress.com site called boncyclist.com for at least twelve years and I am still paying for it. Yet I cannot access it and all the suggeted methods are just taking me round in circles. I think the issue has arisen from me not replying to a domain check as I thought it was spam.

  How can I get back into my site please?

• 

  aisajib · Member · May 3, 2024 at 10:17 am

  • Copy link

  Hi there!

  It looks like the domain is on a different WordPress.com account. Please fill out the account recovery form or send an email to passwordhelp@wordpress.com so that we can help you with this via email.

  We can’t help with account issues here in the forums, so you’ll want to reach out to our account recovery team via one of the channels above.

  Regards