Locked out of the other account (thejawanan.com)

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  thejawanan · Member · Oct 21, 2016 at 7:45 pm

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  I don’t have any proof of ownership except a phone number on which I am no longer receiving texts.
  The trouble started when I deleted my email (email visible only to moderators and staff) account
  I am not even receiving the authentication codes

  My website is thejawanan.com

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 21, 2016 at 7:48 pm

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Oct 22, 2016 at 2:07 pm

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  Hi there,

  You have upgrades on that site, which means there is a receipt with a PayPal transaction ID. You can also contact PayPal directly for the transaction ID if you no longer have the receipt. Then you can use that to verify your ownership on the account recovery form.

  Retrieving a PayPal Transaction ID

  That is the only way we can give you access to that account.