Locked Out of Website

  • Unknown's avatar

    To my best knowledge, I either overwhelmed the memory or downloaded a bad theme. I keep getting a the white screen of death and a ‘not secure’ message in my address bar. I am new to WordPress, not sure what to do from here.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Your site seventhhillreleaf.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by iPage. Therefore, you need to contact them regarding that issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

  • The topic ‘Locked Out of Website’ is closed to new replies.