Locked out of website
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Hello — I’ve been locked out of my website for a week. I did not personally set up the site, so I do not have the transaction number or verification numbers. I’m worried that this means a dead end for the site. Is there any possible way to get back into my website? Any help is very much appreciated.
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Hi kaitlinghamilton –
Just following up. I wanted to make sure you realized that the site listed is not using WordPress.com. It’s actually running the open source, WordPress software which is a different version of WordPress.
Those differences are highlighted on this page if you’re interested to read more:
For help, you’ll need to work with your hosting provider or use the community forums that are at https://wordpress.org/support/forums/
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