Locked out of website

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  aemlewis · Member · Jan 6, 2020 at 1:07 am

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  Hello! I am trying to log in to my WP account but I no longer have access to the email associated with the account, so I can’t use the password recovery tool. I’d like to switch my WP account to my primary email address. Can you please help? Thank you!

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  supernovia · Staff · Jan 7, 2020 at 3:52 pm

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  Hi aemlewis, thanks for your patience. For sites on our servers this may help:

  Recover Your Account

  For your own copy of WordPress, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/

  Also, these forums are for the sites hosted and managed here at WordPress.com. For help with a site hosted somewhere else, you’ll need to use the forums for self-managed WordPress installations instead.

  WordPress.com vs. WordPress.org

  And if you still need help, or if you’re not sure whether the site is hosted with us or not, please send a link and we’ll go from there. Cheers!