Locked out of Website

  • Unknown's avatar

    Hi, I received an email saying I’m locked out of my site because of too many failed login attempts. This was’t me. I just logged in and can’t see my site at all. Any help is much appreciated!

    The blog I need help with is: (visible only to logged in users)

  • Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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