Locked out of WordPress

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  natalkazurakowsky · Member · Oct 23, 2018 at 3:33 am

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  Hi there, I accidentally changed the domain name in general settings and no longer have access to my account whatsoever! I’m unsure how to go about fixing this. Thanks for your help!

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  ninadpatil01 · Member · Oct 23, 2018 at 4:47 am

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  Hi there,

  Please share your old website URL and the changed website URL so that we can help you further in the right direction.

  Thanks.

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  natalkazurakowsky · Member · Oct 23, 2018 at 5:02 am

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  Old user name: http://box5688.temp.domains/~attkzqmy/
  New user name: milesandsmilesaway

  (at least I think that’s the new one. It might be different)

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  ninadpatil01 · Member · Oct 23, 2018 at 5:14 am

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  Hi there,

  It seems that your site is using WordPress.org software which is hosted on another host.

  Name Servers :
  ns3.p13.dynect.net
  ns4.p13.dynect.net
  ns1.p13.dynect.net
  ns2.p13.dynect.net

  WordPress.com forum helps the sites hosted on WordPress.com only.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  Read the difference between .com and .org

  WordPress.com vs. WordPress.org

  Hope this helps .

  Thanks!