Locked out of wordpress

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  rjenningss · Member · Oct 3, 2022 at 12:08 pm

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  Hi I just migrated over to https://www.abacus-law.co.uk/ but now I am locked out the admin as all logins are saying incorrect details and reset password email is not delivering any emails? Please help

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 3, 2022 at 6:15 pm

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  Hi there, your site is not hosted with WordPress.com; it is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  You should be able to log in to it through https://www.abacus-law.co.uk/wp-login.php Is that where you are getting stuck?

  Because we use a custom login system on WordPress.com, we are not able to help you regain access, but for the version of WordPress that your hosting provider uses, you can find help in the support forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Before you ask for help there, though, you may want to try the steps they recommend here first: https://wordpress.org/support/article/resetting-your-password/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/ :)