Locked out of Wp-admin
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I have a PHP error preventing you from accessing wp-admin related to the theme. It just shows a white page listing the error. How is it possible to fix this if wordpress does not allow FTP access?
The blog I need help with is: (visible only to logged in users)
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Specifically what is it that you expect to be able to do and on which site please? What is the site’s URL?
WordPress.COM is a multi user blogging platform with off the shelf themes and it’s aimed for use by those who do not code. Each theme is uniquely designed. We wordpress.com bloggers do not have access to the template files underlying our themes and we cannot edit them, as our blogs share a common architecture, and as all blogs wearing the same theme use the same underlying template, found on the live demo site for each theme.
The only themes we can use on WordPress.COM hosted sites are here https://wordpress.com/themes/ The way your theme is designed to function and the features it has are found at the detailed description page, for example at https://wordpress.com/theme/twentysixteen and that’s where the live demo site link is also found. We cannot change how any theme functions. We can do some CSS editing to change appearance only if we have the required upgrade.
Does Customize let me edit HTML?
No. Customize allows you to edit fonts, colors, and CSS only. You can change the appearance of a theme, but not its HTML markup or PHP code. If you require this functionality, please consider moving your blog to a web host that supports theme code modifications. You can read more about why here http://support.wordpress.com/code/, and find a suitable host here http://get.wp.com/hosting/.
Custom design – Frequently Asked Questions http://en.support.wordpress.com/custom-design/#frequently-asked-questionsSee here for details on purchasing an annually renewable Premium or Business plan https://wordpress.com/pricing/ that contains a custom design upgrade required for CSS editing.
Custom design – Frequently Asked Questions such as: I’m not sure if Customize is right for me. Can I try before I buy?
http://en.support.wordpress.com/custom-design/#frequently-asked-questions
http://en.support.wordpress.com/custom-design/
http://en.support.wordpress.com/custom-design/editing-css/
http://en.support.wordpress.com/custom-design/custom-fonts/
Note 1: Once you have the required upgrade you can use this link https://en.forums.wordpress.com/forum/css-customization#postform so you can create a thread that will appear in the CSS Forum where you will get the help you need with CSS editing.Note 2: You can also post there prior to purchasing an upgrade to get an answer to whether or not what you want to do can be accomplished via CSS editing.
You could be confusing wordpress.COM hosted sites with wordpress.ORG software installs on paid hosting.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
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