locked outside
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hi. i need to reset my login/password. overtime i try to access my reset password i get the message below. my usual login credentials are not working.
unused
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, (email visible only to moderators and staff) and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
The blog I need help with is: (visible only to logged in users)
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There is no domain mapping upgrade for julietabenoit.com here at wordpress.COm where we provide support only for sites hosted by wordpress.COM . If you would like to use this domain you will first need to set up domain mapping. There is information on how to set up domain mapping in our support documentation. http://en.support.wordpress.com/add-a-domain/
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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it julietabenoit.com.br. this option is available at my wordpress account but not at the forum
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julietabenoit.com.br is hosted by Dreamhost, not b y wordpress.COM
IP Address: 64.90.53.224
Name Servers:
ns3.dreamhost.com
ns2.dreamhost.com
ns1.dreamhost.comYou are posting to the wrong support forum. That site is not hosted here and we cannot help you.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
i have changed my email account at my wordpress configurations but the reset form is not recognizing it
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