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  thesocialbabeblog · Member · Feb 22, 2018 at 4:12 pm

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  I’ve created my site, http://www.thesocialbabeblog.com however when I try to log in as admin it tells me that me username and/or email do not exist. I am only able to log in when I go through bluehost.
  thanks.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 22, 2018 at 4:30 pm

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  Hi thesocialbabeblog,

  thesocialbabeblog.com is a WordPress.org site hosted by Bluehost, which means you will have separate login details for that site.

  We are able to help with WordPress.com sites but your username and password for thesocialbabeblog.com is stored on Bluehost’s servers.

  If you are unable to reset your password through the Lost Password page, please contact Bluehost for help. They should be able to give you more information about the next steps for logging into the site directly.

  It looks like thesocialbabeblog.com isn’t live yet but you should be able to manage it through your WordPress.com account (using the Jetpack plugin) once it is.

  Please let me know if you have any questions.

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  jagjeetparmar · Member · Feb 22, 2018 at 4:32 pm

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  Hi there,

  The site you’re referring bluehost is not hosted on WordPress.com.

  Your site is a self-hosted WordPress.org site.

  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  This is a public forum which provides support only for the sites hosted on WordPress.com.

  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:

  https://wordpress.org/support/

  You can find WordPress.org support documents here

  https://codex.wordpress.org/Main_Page

  And for app support please check https://apps.wordpress.org/support/

  To learn about the difference between the WordPress.com and WordPress.org please refer this article:

  WordPress.com vs. WordPress.org

  Thanks!!