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  bouquillon · Member · Nov 13, 2013 at 3:12 pm

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  Hello,
  i have a problem with:

  http://mobilier-planet-design.com/wp-admin/index.php

  I would like to buy more storage but i cant log in wordpress.com with the username and password i usually use to do it. I am not in contact anymore with the person who has built the website so i might not have the email address he signed up with. Can you do something?

  The blog I need help with is: (visible only to logged in users)

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  mar1965 · Member · Nov 13, 2013 at 4:52 pm

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  Hi Cedric,

  Just to clarify, is it http://mobilier-planet-design.com that you need more storage for? That website is self-hosted which means that you need to contact your webhost. You can also post your query on the WordPress.org Support Forums that are dedicated to self-hosted WordPress sites. This support doc might also help explain the differences between a self-hosted WordPress site versus WordPress.com: WordPress.com vs. WordPress.org.

  I hope the above information help, but feel free to provide more information if your inquiry was meant for a WordPress.com site; otherwise, best of luck!

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  mar1965 · Member · Nov 13, 2013 at 4:53 pm

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  The WordPress.org Support Forums can be found here: WordPress.org Support Forums.

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  timethief · Member · Nov 13, 2013 at 4:56 pm

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  @bouquillon
  WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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  bouquillon · Member · Nov 14, 2013 at 8:59 am

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  Thank you so much for your answer.