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  welcometotiffineys · Member · Dec 18, 2020 at 2:49 am

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  I have successfully changed my password.  However, whenever I try to log in I continually receive an error message that it is all incorrect.   
  How may we resolve this?
  Thank you. 

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  kokkieh · Staff · Dec 18, 2020 at 10:21 am

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  Hi there,

  Are you speaking of your WordPress.com account, welcometotiffineys? I can see a password reset for this account yesterday, but the fact that you’re able to post in this forum means you’re already logged in.

  I also see this account does not have any sites hosted with us.

  Are you by change trying to log into WP-Admin on a specific site? If so, you’re using the open source WordPress.org software at another hosting provider, and you need to contact support at that hosting provider directly for help accessing your site.

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  welcometotiffineys · Member · Dec 24, 2020 at 4:21 am

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  Whenever I log in to my welcometotiffineys dot com, I am unable to do so.

  Thank you.

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  justjennifer · Member · Dec 24, 2020 at 6:54 am

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  Nameservers:
  NS1.BLUEHOST.COM
  NS2.BLUEHOST.COM

  Hi there, as @kokkieh mentioned, please contact your web hosting provider directly for assistance in regaining access to your site. These forums you’ve posted to assist users of free websites hosted on WordPress.com

  In general, for help with a site using the open source WP software, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  For more information on the differences: https://wordpress.com/support/com-vs-org/