Log in

  • Unknown's avatar
    milkyandumi · Member ·

    I cannot log in to the site. it isn’t recognizing the user name or email that was working yesterday. My website is still working

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look.

    You should contact your host, Bluehost, for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you regain access to your site. You can reach them here:

    https://www.bluehost.com/contact

    I hope that helps!

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