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  • Unknown's avatar
    inspiredforeverblog · Member ·

    I can’t log in to my account to update my website

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hello –

    Thanks for getting in touch.

    Your site isn’t using WordPress.com, so I don’t have any access to provide further troubleshooting. Try reaching out to your domain registrar and hosting provider. Additionally, there’s a volunteer network available via https://wordpress.org/support/forums/ for folks that are running a stand alone WordPress installation (like your site).

    On WordPress.com we offer a managed hosting environment. This means our team handles every single back end detail that needs attention in order for you to have a site that is high performing and well maintained – these are items like security, seo, spam protection, updates, and technical support. This allows you to focus on the content of the site.

    Our hosting plans are visible on https://wordpress.com/pricing/ and you can bring your site + domain over to our managed environment with the personal plan.

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