log in difficulty
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I can not log in to my blog. My browser is unable to get past the log in page, as it goes from there to unable to open, when clicked on. I can enter my blog as a guest and other blogs also. My browser is explorer on one computer and chrome on the other. Neither work.
Thank you for your assist.
Jeanne Webster
The blog I need help with is: (visible only to logged in users)
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This is the log-in link for your blog http://womenswindow.com/wp-admin/ and if you cannot login that means you probably have either a browser issue or a connectivity issue. These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
resetting your router and modem and rebooting your computer
then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
trying another browserIf those do not work for you then we need to know
(1) how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.(2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
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