log in doesn't work

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  seilune · Member · Sep 1, 2015 at 7:48 am

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  I can’t log in my blog http://www.albertobertini.com
  Well, I send you a message from this account because it was impossible to do it from the otherone: it looks like my email address is wrong (but it’s not, I have received some emails from you some weeks ago) and the password doesn’t work.
  Please let me know how I can log in.
  All the best,
  Alberto Bertini

  The blog I need help with is: (visible only to logged in users)

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  darrellschulte · Member · Sep 1, 2015 at 7:53 am

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  Hello Alberto,

  This support forum is for blogs hosted at WordPress.com. http://www.albertobertini.com/ is a self-hosted installation of WordPress, so you will need to seek help in the appropriate WordPress.org support forum.

  https://wordpress.org/support/

  You can read more about the differences between WordPress.com and WordPress.org here:

  WordPress.com vs. WordPress.org

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  r3odge3r · Member · Oct 2, 2015 at 9:26 pm

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  I can’t log on to wordpress.com using chrome, but I can log on using Microsoft.

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  timethief · Member · Oct 2, 2015 at 9:33 pm

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  We don’t provide support for WordPress.ORG software or issues here at all.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  r3odge3r · Member · Oct 2, 2015 at 9:37 pm

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  timethief, my question was about wordpress.com. “I can’t log on to wordpress.com using chrome, but I can log on using Microsoft. ”

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  timethief · Member · Oct 2, 2015 at 9:38 pm

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  Oh! Sorry. :( There are issues with Chrome. Please use another browser found here http://browsehappy.com while Staff are working on this problem.

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  r3odge3r · Member · Oct 2, 2015 at 9:44 pm

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  timethief, thanks. Yes, I’ve been using e, which does work, but not as well as chrome.

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  timethief · Member · Oct 2, 2015 at 9:46 pm

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  See here and know you are not alone https://en.forums.wordpress.com/topic/not-able-to-sign-in-using-chrome?replies=8#post-2474325

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  supernovia · Staff · Oct 2, 2015 at 9:47 pm

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  Yeah ^^ I was just going to ask if you could post on that thread instead, @r3odge3r. If you’ll go there and let us know what operating system you’re using and which version of Chrome, we’ll keep trying to duplicate it here.

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  supernovia · Staff · Oct 2, 2015 at 9:48 pm

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  I’ll go ahead and lock this thread to encourage folks to post in the other one; again, please include your operating system version (Windows 7? Windows 10? for example) as well as the version of Chrome you’re using.
  https://en.forums.wordpress.com/topic/not-able-to-sign-in-using-chrome?replies=8#post-2474325