Log in failure

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  aprilkimkna · Member · Jul 9, 2019 at 1:22 pm

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  I can’t log in suddenly, it says my password is incorrect. So I requested to lost password and got an email to reset the password but there is NO LINK on emails.
  I tried many times
  I NEED to log in to my website asap!!

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  wpresspro · Member · Jul 9, 2019 at 1:25 pm

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  do you have try to refresh your browser and clear cache? if this problem still occured, you can try to replace through your cpanel, phpmyadmin, find the user section, and then replace with the new one, username and also passwords. Save it, and then try to login your credential…

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  aprilkimkna · Member · Jul 9, 2019 at 1:42 pm

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  I have my own website, I tried to log in the admin of that but it failed. It says it is wrong password. I did log in 2weeks ago but suddenly I can’t log in.
  So I requested to the ‘lost password’ and got emails from wordpress to reset password, it says

  “Someone has requested a password reset for the following account: Site Name: April Beauty Username: april If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:

  THERE IS NO LINK TO RESET THE PASSWORD.

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  staff-zinnia · Staff · Jul 9, 2019 at 2:30 pm

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  Howdy folks –

  Staff is involved and already replied here: https://en.forums.wordpress.com/topic/log-in-failure-4/

  I will close this as a duplicate thread and continue writing back to you in that one.

  Thanks :)