log in help

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  genryellisoninc · Member · Nov 20, 2020 at 4:53 pm

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  I took over a website from a previous admin. Yesterday I changed the email and the password and today I cannot log in with that information or the info for the previous admin. It says it doesn’t even recognize my email when I do I forgot my password. Iknow the information for email and password are correct because I wrote them down

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  supernovia · Staff · Nov 20, 2020 at 6:46 pm

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  Could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:
  https://en.support.wordpress.com/account-recovery/

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/