Log in info

• 

  mindytowns · Member · Oct 25, 2017 at 7:45 pm

  • Copy link
  • Add topic to favorites

  I am trying to sign into my website. Mindy Towns Photography. It won’t let me in… when I request to reset I don’t get the emails.

• 

  krutidugade · Member · Oct 25, 2017 at 8:12 pm

  • Copy link

  Hi there,

  Did you try checking the spam folder for mails?

  It could be some browser issue. I would suggest you to clear browser cache. https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  Close the browser once you clear the cache. Open a new browser window and login.

  Now, try resetting your password again and check for mails.
  https://en.wordpress.com/wp-login.php?action=lostpassword

  If you still don’t get any mails then add modlook tag in sidebar to get staff assistance.

  Let me know if you need further help.

• 

  timethief · Member · Oct 25, 2017 at 8:16 pm

  • Copy link

  Hi there,

  mindytownsphotography.com is hosted by Dreamhost
  Name Servers:
  ns3.dreamhost.com
  ns2.dreamhost.com
  ns1.dreamhost.com

  This is WordPress.COM support and that site is not on our servers. Our WordPress.COM support docs do not apply to it. You are posting to the wrong support forum. For hosting issues contact your web host. For software support read on.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

• 

  mindytowns · Member · Oct 25, 2017 at 8:19 pm

  • Copy link

  thanks! I think I worked it out

• 

  timethief · Member · Oct 25, 2017 at 8:19 pm

  • Copy link

  You’re welcome and best wishes.